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Frequently Asked Questions

Frequently Asked Questions

If you have a specific question not listed here, please use the contact page to send us an email.

1.         What is Campster?

2.         How do I change my profile picture?

3.         How do I write a campground review?

4.         How do I create a trip journal?

5.         How do I create a journal entry?

6.         How do I join a group?

7.         How do I upload pictures?

8.         How do I create a group?

9.         How do I add a friend?

10.      How do I send messages to other Campsters?

11.      What if I can’t find a campground?

12.      How do I invite someone to join my group?

13.      What if I forget my password?

14.      Will my email be given or sold to other companies?

 

 

What is Campster?

Campster is a community and information site for campers and RVers.  It’s a place where you can find unbiased reviews of every campground in the US and Canada.  A place where you can keep in touch with fellow campers or meet others with common interests.  Campster is a place to share old memories and build countless new ones.

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How do I change my profile picture?

Now that you are a member, one of the first things you want to do is edit your profile. As you’ve seen from browsing the site, your profile picture shows up when you post reviews, add trip journals or communicate with other Campsters.  To add a profile picture you can click on "Profile" tab from the main menu.  After clicking on it you will be directed to your profile page, this is what users see when they click on your name or profile picture.  Since this is your profile you can now edit it.

Click on the "Edit" tab and you will be directed to your "Edit Profile" page.  You will now see 4 buttons, allowing you to edit your profile information.  Click the “Photos” button and you will see a screen allowing you to upload photo.  You can upload up to 5 profile photos using this screen.  The first image you upload will be the image used for your profile however you can change this at any time by click the “Make default photo” button next to the photo.

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How do I write a campground review?

Campground reviews are a great contribution to the community and a great way to find out about a campground before selecting a place to stay.  To write a campground review you can click the “Campgrounds” tab from the main menu.  Using the campground search box find the campground you would like to review.  You can enter all or part of the campground name or search by city, state or postal code.  Once you find the campground you can click on the campground name to display the information page for that campground.

On every campground information page you will find a “Review this campground” button.  Click this button and you will be shown the screen to enter your review.  Complete the review and click the “Save Review” button and your review will be there for everyone to benefit from.  It’s as simple as that.  You can only review a campground once in a 90 day period.  If you’ve already entered a review for a campground within 90 days the “Review this campground” button will not show.

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How do I create a trip journal?

Click on the "Journals" tab from the main menu. From this page you will see a “Create Journal” button in the green bar next to the “Search”.  Click on the “Create Journal” button and you will see the page where you can create a new journal.  You can also get to this page by going to My Profile and clicking on the My Journals tab below the main menu.  Here you are presented with a form where you enter in basic information about your trip journal, a title, summary, an optional photo. In addition, you may set a privacy setting for the journal.

After you have filled out the form, click on the "Create Trip Journal" button. This will direct you to your new journal.   From this page you can add entries to your journal.

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How do I create a journal entry?

Click on the “My Profile” tab from the main menu.  Now click on the “My Journals” tab below the main menu.  On this screen you will see all the all your trip journals in the box title My Journals.  Under each journal you will see a link titled “Add New Entry”.  Click the “Add New Entry” button and you are presented with a form where you can enter your new journal entry.

If you are creating a journal entry about a campground you stayed at please enter the campground name in the first field.  You will be asked to validate the campground name so we can make sure it exists in our database.  Fill out the rest of the information and type as much text as you want into the description field.  If you want to add photos to your journal entry you can click the “Add Photos” button and from that screen you can add as many photos as you wish.  You can always come back to a journal and add photos.

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How do I join a group?

There are several ways to join a group on Campster.  If you are browsing the site and see a group of interest you can click on the group image or group name.  You will be directed to the main page for that group and on the left side you will see a “Join Group” link.  Click this link and you can join the group.  

You can also click the “Groups” page from the main menu and search for a group that may be of interest to you.  The groups that match your search will be displayed and next to each group you will see a “Join Group” link.  Click on the link next to the group you want to join.

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How do I upload pictures?

There are two ways to add photos to your Campster profile.  You can add up to 5 profile images (see How do I change my profile picture?).  You can also add as many pictures as you would like to your trip journal (see How do I create a trip journal? and How to I create a journal entry?)

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How do I create a group?

Now that you're a member you may want to form a group. A group is a great way to keep in touch with other Campsters, schedule trips and share your experiences with others. To create a group, click on the "Groups" tab from the main menu. You will see a "Create Group" button in the green bar next to the “Search” button.  Click the “Crear Group” button and you will see the screen to create your new group.  Enter a group name, description and optional photo for your new group.  You can also make the group private if you don’t want to allow others to view or join your group (membership will be by invitation only).  Once you are done, click the “Create” button and your group will be created.

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How do I add a friend?

To add another user as a friend go to their profile page and click on the "Add Friend" tab below the main menu.  After clicking on "Add Friend" you will be asked to confirm your request to add the user as a friend.  If you click on "Ok", then the user will be notified of your friend request via email. Then that user can approve your friend request, if the user does so, then you and the user are connected as friends and appear under each other's friend (Campsters) list.

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How do I send messages to other Campsters?

To send a message to another user, click on the “Campsters” link from the main menu and use the search box to find the user.  Click the “Send Message” link next to their profile picture and you will be presented with a message box to type your message.  After you type you message, click the “Send” button below the text message and your message will be sent via email to the user.

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What if I can’t find a campground?

We believe we have the most complete campground database on the internet and we will continue updating it on a regular basis.  However, there is no way we can keep the database up-to-date without your help.  If you search for a campground and it is not in our database please let us know. 

To find a campground click the “Campgrounds” link from the main menu.  From the campground search box you can enter part of a campground name or the city, state or postal code.  At the bottom of the search results page you will see a link that says “Request that we Add a campground to our listing”.  Click the word “Add” and you will be directed to a form to enter the campground information.   Enter as much information as you have about the campground and click the “Add” button.  That information will be sent to the Campster team and we will research the campground and make sure it get’s added to our database.      

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How do I invite someone to join my group?

You can invite others to join groups that you created and also groups that you are a member of.  To invite another user to join a group, click on the “My Profile” tab from the main menu.  Now click the “My Groups” tab on the right side below the main menu.  On this page you will see all the groups that you are a member of in the My Groups box.  Under each group you will see a “Invite” button.  Click the “Invite” button below the group to which you would like to invite another Campster. 

In the top box you will see a list of your friends with check boxes next to each.  Check the boxes next to the friends which you would like to invite and click the “Invite” button.  If you would like to invite members that are not in your friends list you can do this also by finding the users and selecting them in the lower box on the same screen.

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What if I forget my password?

If you have already registered for a Campster account and you forgot your password, click the “forgot password?” link in the great signup box on the home page.  You will be asked to enter you email address and Campster username and we will reset your password and email it to you.

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Will my email address be given or sold to other companies?

No.  Campster holds your name and email address private and confidential.  Your email address will only be used for Campster to communicate with you and will never to given or sold to anyone.

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